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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'LMA products

Crane electric motors
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  • MTF 111, MTF 112 electric motors E'LMA
    MTF 111, MTF 112 electric motors
    MTF 111, MTF 112 and MTF 211 IM 1001, etc.
  • Electric motors IM 2001, IM 2002 E'LMA
    Electric motors IM 2001, IM 2002
    IM 2001, IM 2002, IM 2003, etc.
  • Electric motors 4MTF 132 IM 1001 E'LMA
    Electric motors 4MTF 132 IM 1001
    4MTF 132 IM 1001, IM 1002, etc.
  • Electric motors IM 1001, IM 1002 E'LMA
    Electric motors IM 1001, IM 1002
    IM 1001, IM 1002, IM 1003, etc.
  • Electric motors IM 1003, IM 1004 E'LMA
    Electric motors IM 1003, IM 1004
    IM 1003, IM 1004, etc.
  • Electric motors IM 2003, IM 2004 E'LMA
    Electric motors IM 2003, IM 2004
    IM 2003, IM 2004, etc.
  • MTKF 111, MTKF 112 electric motors E'LMA
    MTKF 111, MTKF 112 electric motors
    MTKF 111, MTKF 112, etc.
  • Electric motors 4MTKF 132 E'LMA
    Electric motors 4MTKF 132
    4MTKF 132 IM 1001, etc.
  • Engines with brakes E'LMA
    Engines with brakes
    MTKN 111E, MTKN 112E, etc.
  • Adjustable drive motors E'LMA
    Adjustable drive motors
    MTNF2P 311, 312, 411, 412, etc.

NEW TECHNOLOGIES GROUP

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